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Elements and Performance Criteria

1. Plan and implement work schedules
   • Tasks and/or jobs are identified and prioritised according to work and hours of rest schedules
2. Timelines, personnel and equipment are identified for each job and task
3. Work schedules are clearly communicated to crew and individuals
4. Changes to work schedules are implemented through reorganisation of priorities, and reasons are clearly conveyed to crew and individuals
5. Priority of tasks is communicated to crew and individuals
6. Tasks and/or jobs are discussed with crew and individuals, and work schedules are adjusted, as required
7. Risks are identified and analysed according to workplace policies and procedures
8. Risks are monitored and reviewed and appropriate treatments are applied to eliminate or minimise risk
9. Monitor performance of tasks
   • Required standard is effectively communicated to crew and individuals to ensure understanding of allotted task
10. Instruction or technical support to achieve required standard is provided, as required
11. Standard of performance is monitored to ensure achievement of outcomes
12. Feedback on performance is discussed with crew and individuals
13. Completion times of tasks/jobs are monitored, and scheduling is adjusted as appropriate
14. Support development of crew or individuals
    • Workload is monitored and discussed with crew and individuals on a regular basis
15. Support mechanisms are explored and implemented to address issues
16. Crew and individuals are supported to identify and resolve work-related issues
17. Crew and individuals are supported to establish and maintain effective relationships with colleagues according to the requirements of their work role
18. Areas of tension or conflict in relationships are identified and steps are taken to address contributing factors and issues
19. Mentoring, training and assessment are provided, as required, to develop and enhance crew and individual skills and knowledge according to work role requirements
20. Trainee crew are supported to complete relevant training record books
21. Assess performance of tasks
    • Briefing is conducted to discuss and agree on the details of planned assessment against required performance standards
22. Resources required for performance assessment are identified and arranged
23. Required performance standard, purpose of assessment, and roles and responsibilities in the assessment process are effectively communicated to the individual
24. Work health and safety (WHS)/occupational health and safety (OHS) risks to the individual or equipment are addressed prior to commencement of performance assessment
25. Evidence is collected using agreed performance assessment methods and assessment instruments
26. Performance assessment decision is made in line with agreed expected level of performance, assessment methods and available evidence
27. Assessment outcomes are recorded promptly and accurately
28. Feedback on their performance is provided to the individual and in a clear and constructive manner
29. Provide leadership to crew
    • Crew is assisted to identify and work towards goals and objectives according to organisational values and directions
30. Support and encouragement are provided to crew and steps are taken to maintain or improve cooperation and cohesiveness
31. Barriers to crew effectiveness are identified and potential causes or factors contributing to these barriers are investigated
32. Strategies are put in place to enhance team effectiveness by addressing identified barriers
33. Monitor application of WHS/OHS
    • Implementation of WHS/OHS standards is monitored to ensure safety requirements are met
34. Strategies for prevention or correction of problems are determined from monitoring process
35. Recommendations for prevention or correction of problems are made to achieve established standards
36. Communicate with management, crew and individuals
    • Information affecting work is explained logically and clearly to crew and individuals verbally and/or in writing, as required
37. Effective and appropriate information provision is carried out with management
38. Concise reports are written that conform to workplace procedures
39. Control entry to confined spaces
    • Requirement for confined space entry is identified
40. Confined space entry permit and any limitations are identified according to workplace procedures
41. Roles and responsibilities of crew members are confirmed according to workplace procedures
42. WHS/OHS requirements are applied throughout control of the operation
43. Entry and egress of confined space are monitored and recorded according to work permit conditions and workplace procedures
44. Communication and consultation with confined space entry team is maintained according to work permit conditions and workplace procedures
45. Documentation and reports are completed according to workplace procedures

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include: accessing information about tasks and abilities of crew to effectively schedule tasks addressing legal, legislative and industrial requirements adjusting scheduling to meet contingencies analysing relevant workplace data to identify hazards, assess risks, and design and implement appropriate work health and safety (WHS)/occupational health and safety (OHS) control measures, including lock out and tag out procedures applying relevant WHS/OHS requirements and work practices assessing resources needed to maintain systematic approach to required tasks attending planning meetings calculating job times and manipulating scheduling to make the most efficient use of personnel and equipment communicating ideas and information effectively to crew determining job priorities establishing procedures that enable feedback from crew and encourage suggestions that might enhance performance identifying, interpreting and analysing risks relevant to work being performed monitoring performance of crew members monitoring performance of tasks and adjusting scheduling operating any equipment pertinent to controlling confined space entry planning, monitoring and reviewing individual performance providing instruction to achieve the required standard providing detailed reports supporting effective team processes and work functions using appropriate information technology and software.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of: emergency response procedures confined spaces, including: any compartment or area with limited opening for access, no escape route, and with limited natural ventilation and the capability of accumulating a toxic, flammable or explosive atmosphere, or of being flooded, such as: ballast, freshwater and other tanks cargo holds pump rooms confined space entry, including: entry permits entry permit procedures effective communication techniques required to communicate with a crew onboard a vessel incident and accident investigation legislation, workplace policies and procedures relevant to confined spaces organisational human resource management procedures workplace diversity, key principles of team dynamics, team leadership and management organisational values and directions, including: duty of care first aid grievance management harassment person-centred approach service delivery standards specific values, standards and approaches relevant to work role WHS/OHS workplace behaviours relevant WHS/OHS requirements and work practices, including: appropriate signage, symbols, labels and barriers reporting procedures risk management principles and appropriate treatments techniques for supporting a team to develop mutual concern and camaraderie techniques used to resolve conflict within a team techniques/methods used to identify and/or analyse risk work schedules, including: organisational standards relating to service delivery or outcomes specific to work role resources required specific plans for implementing identified work arrangements timeframe for achieving outcomes training plans to develop required skills and knowledge work scheduling procedures workforce development, the importance of determining the skill level of workers and ways of improving these skills workplace employment awards or agreements and work conditions.

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